Privacy Policy

 At Fescae, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit and interact with Fescae.com. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect both personal and non-personal information to improve our services and ensure a seamless shopping experience.

Personal Information (collected when you make a purchase or interact with our services):

  • Full Name

  • Email Address

  • Shipping and Billing Address

  • Phone Number

  • Payment Information (securely processed via third-party payment providers, not stored on our servers)

Non-Personal Information (collected automatically when you visit our website):

  • IP Address

  • Browser Type and Version

  • Operating System

  • Referral Sources and Website Interaction Data

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process, fulfill, and deliver your purchases.

  • Customer Support: To provide order confirmations, shipping updates, and customer service.

  • Website Improvement: To analyze user behavior and enhance our website experience.

  • Marketing Communications: To send promotional content and offers if you opt-in.

Note: You can opt out of marketing emails at any time by clicking the "unsubscribe" link in our emails.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • With Service Providers: We share necessary data with trusted third-party partners (e.g., payment processors, shipping carriers) to fulfill your orders.

  • Legal Compliance: We may disclose information if required by law or to protect our rights.

  • Business Transfers: In the case of a merger, sale, or acquisition, your information may be transferred to the new entity.

4. Security Measures

We take industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:

  • Secure Payment Processing: Transactions are encrypted and processed by third-party providers.

  • Data Encryption: Sensitive data is protected using SSL (Secure Socket Layer) technology.

  • Access Control: Only authorized personnel have access to your information.

Despite our best efforts, no online transmission is 100% secure. If you have concerns, please contact us at [email protected].

5. Your Rights & Choices

You have the following rights regarding your personal data:

  • Access & Update: You can request access to your personal information or update incorrect details.

  • Data Deletion: You can request that we delete your data, subject to legal obligations.

  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time.

To exercise these rights, contact us at [email protected].